Terms and Conditions of Sale


  1. The customer explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
  2. Our invoices are payable at time of shipping, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Vortex Distribution LLC reserves the right to request an interest payment against the balance remaining due. Vortex Distribution LLC will be authorized to suspend any provision of services without prior warning in the event of late payment.
  3. If a payment is still outstanding more than sixty (60) days after the due payment date, Vortex Distribution LLC reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the customer.
  4. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the customer to the tax authorities. Under no circumstances can Vortex Distribution LLC become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Vortex Distribution LLC in its entirety and does not include any costs relating to the legislation of the country in which the customer is located.
  5. Vortex Distribution LLC undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Vortex Distribution LLC cannot under any circumstances, be required by the customer to appear as a third party in the context of any claim for damages filed against the customer by an end consumer.
  6. In order for it to be admissible, Vortex Distribution LLC must be notified of any claim by means of a letter sent by recorded delivery to its registered office within eight days of the delivery of the goods or the provision of the services.
  7. All our contractual relations will be governed exclusively by United States law.
  8. Additional provisions can be found on our website and apply specifically to the site through which the transaction was initiated.